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Everything you need to know about managing your properties with Tendmere — from getting started to preparing your tax records.
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Getting Started
Set up your account, add your first property, and learn the basics.
5 articles
Properties & Tenants
Manage properties, tenant records, shared houses, and tenancy details.
6 articles
Rent Tracking
Track payments, reconcile reviewed imports, handle arrears, and send reminders.
5 articles
Compliance
Gas Safety, EPC, EICR, deposit protection, and due-soon flags.
8 articles
Tax & MTD
Making Tax Digital, SA105 reports, quarterly submissions, and HMRC.
5 articles
Expenses & Finances
Record expenses, categorise receipts, and generate financial reports.
6 articles
Documents & Vault
Upload, organise, and securely share tenancy documents.
4 articles
Account & Billing
Plans, billing, team members, data export, and account settings.
6 articles
Getting Started
Set up your account, add your first property, and learn the basics.
Creating your Tendmere account
Create an account with your email and password; signup takes no card payment.
Read articleAdding your first property
Look up or enter the address, then confirm occupancy and the records that apply.
Read articleImporting existing data from spreadsheets
Upload a supported CSV or Excel file, review suggested column mappings, and preview rows before import.
Read articleNavigating the dashboard
Understand the home screen, tabs, and how to find what you need quickly.
Read articleIntegrations: what Tendmere connects to today
What works today (imports, exports, email, postcode lookup), what is in testing, and what is not live yet.
Read articleProperties & Tenants
Manage properties, tenant records, shared houses, and tenancy details.
Managing property details
Edit address, type, photos, notes, and key details for any property.
Read articleAdding and managing tenants
Add tenant details, track deposits, and manage move-in/move-out dates.
Read articleManaging multiple tenants in an HMO
Add each HMO tenant to the property with their own rent, due day and deposit, and track their payments separately.
Read articleRecording property inspections
Log inspections with photos, notes, and condition reports for your records.
Read articleArchiving sold or former properties
Keep historical records when you sell a property without cluttering your active portfolio.
Read articleManaging tenant move-in and move-out
Use Tendmere's checklists to handle move-in, move-out, and deposit return smoothly.
Read articleRent Tracking
Track payments, reconcile reviewed imports, handle arrears, and send reminders.
Tracking rent payments
Record payments manually or import statement data while automatic bank matching remains provider-gated.
Read articleOpen Banking availability
What works now and what remains provider-gated for read-only bank feeds.
Read articleHandling late payments and arrears
Track overdue rent, send reminders, and maintain a clear arrears record.
Read articleSending rent reminders and receipts
Prepare and approve payment communications while retaining truthful delivery evidence.
Read articleHandling partial payments and overpayments
Record partial rent, track outstanding balances, and handle overpayments correctly.
Read articleCompliance
Gas Safety, EPC, EICR, deposit protection, and due-soon flags.
Understanding your compliance checklist
What compliance items Tendmere tracks and how the reminder system works.
Read articleGas Safety Certificates: what you need to know
The annual check, giving tenants a copy, storing the record, and seeing when the next check is due.
Read articleEPC ratings and minimum energy efficiency
Current minimum E rating, upcoming C requirement, and how to track your EPC.
Read articleDeposit protection and prescribed information
Protect deposits within 30 days, serve prescribed info, and track it all in Tendmere.
Read articleEICR electrical inspections explained
When you need an EICR, what it covers, and how Tendmere tracks it for you.
Read articleSmoke and CO alarm regulations for landlords
What alarms you need, where to place them, and how to stay compliant.
Read articleCompliance audit findings and retests
How auditors raise findings, how the agency responds and fixes them, and how retests close them.
Read articleExporting the compliance audit pack
What the audit pack PDF and its JSON manifest contain, who can export them, and how to check the pack.
Read articleTax & MTD
Making Tax Digital, SA105 reports, quarterly submissions, and HMRC.
Making Tax Digital for landlords
What MTD means for you, when it starts, and how Tendmere handles it.
Read articleSA105 property income reports
Generate SA105-ready figures for your self-assessment tax return.
Read articlePreparing quarterly MTD records
Review digital records and prepare a quarterly handoff while production filing remains disabled.
Read articleWhat expenses can you claim against rental income?
A guide to HMRC allowable expenses for UK landlords.
Read articleTax obligations for non-resident landlords
How the Non-Resident Landlord Scheme works and how Tendmere helps you stay compliant.
Read articleExpenses & Finances
Record expenses, categorise receipts, and generate financial reports.
Recording and categorising expenses
Log expenses, assign categories, and attach receipts for tax-ready records.
Read articleGenerating financial reports
Profit & loss, income summaries, and expense breakdowns — per property or portfolio-wide.
Read articleGiving your accountant access
Invite an accountant with finance-scoped access so they can maintain records and prepare reports.
Read articleCreating and sending invoices
Generate professional invoices for tenants, contractors, or service charges.
Read articleReviewing assisted receipt extraction
Where extraction is configured, capture a readable receipt and verify every proposed field before saving.
Read articleClient money and CMP for letting agents
Keep client money in a separate client account, reconcile it, and keep your CMP and redress memberships current.
Read articleDocuments & Vault
Upload, organise, and securely share tenancy documents.
Using the document vault
Store tenancy agreements, certificates, receipts, and photos in one secure place.
Read articleSharing documents with tenants and agents
The ways you can share documents from Tendmere today, and what Tendmere does not record.
Read articleAutomatic document data extraction
Where assisted extraction is enabled, upload a certificate and review the suggested details before saving.
Read articleOrganising documents by property and category
Keep your vault tidy with property-level folders and automatic categorisation.
Read articleAccount & Billing
Plans, billing, team members, data export, and account settings.
Choosing the right plan
Compare Free, Landlord, Portfolio, and Agency plans to find your fit.
Read articleManaging your subscription and billing
Every plan is free right now. How billing works today and how to get help.
Read articleAdding team members and setting permissions
Invite team members with role-based access.
Read articleExporting your data
Use available record exports or request a complete copy from Tendmere's privacy team.
Read articleSwitching between workspaces
If you belong to multiple workspaces (e.g. personal + agency), switch between them instantly.
Read articleInviting team members and setting roles
Add managers, staff, or accountants to your workspace with the right level of access.
Read articleStill have a question?
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