System status
Core web services are running. Paid billing, native apps, and provider-gated integrations are clearly marked until their production checks are complete.
Current status
Service overview
Web App
Core dashboard, records, manual imports, documents, and support
iOS App
Not released; signed build and real-device QA are still required
Android App
Not released; signed build and real-device QA are still required
API & Backend
Core API, database, and edge functions
Authentication
Login, signup, password reset, and session management
Open Banking
Manual/CSV import is live; partner bank-feed credentials are in setup
EPC Lookup
Manual EPC records are live; automatic register lookup is provider-gated
Document Processing
Document uploads, OCR extraction, and vault storage
MTD Submissions
Digital records and HMRC sandbox flow are live; production filing is approval-gated
Notifications
Transactional email is live; push and delivery feedback are not fully released
Paid Billing
Free web beta is live; paid checkout remains closed until payment verification passes
Marketing Site
tendmere.com public website and blog
Limited means a core manual workflow is available, but a third-party credential, regulated partner approval, payment verification, or HMRC production approval is still required. Not launched means the service is not currently available to customers.
Verified safeguards
What is checked today
These are production controls we can substantiate, without publishing invented uptime or response-time figures.
5 min
Server health checks
Every deploy
Web, API, and auth smoke
Verified
Encrypted restore drill
How launch incidents are handled
- Automated health checks record state changes and attempt safe service recovery
- Production deploys stop when backend health or release fingerprints do not match
- Encrypted database backups and an isolated restore drill protect recovery
- Public incident notes are published only from confirmed production records
Incident history
No verified public incidents published
Tendmere will add confirmed incidents and maintenance records here as the beta runs. Placeholder incident histories are not used.
If a confirmed incident affects customers, its start time, impact, updates, resolution, and follow-up will be recorded here.
Stay informed
Get notified about incidents
If you experience any issues, please contact our support team. Confirmed service-impacting updates will be published on this page.
support@tendmere.com · Beta support is handled directly by the Tendmere team