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Properties & Tenants

Managing HMO rooms and multiple tenants

Set up rooms, assign tenants individually, and track occupancy across your HMO.

Defining rooms

When adding an HMO property, set the number of lettable rooms. Each room gets its own entry where you can set a room name (e.g. "Room 1 – Front"), individual rent amount, and any notes about the room.

Assigning tenants to rooms

Each room can have one tenant assigned at a time. Set the tenant's move-in date, rent amount (which can differ from the room's listed rate), and deposit details. When a tenant moves out, the room shows as vacant.

Occupancy tracking

The property overview reflects the room occupancy, expected rent, recorded payments and void periods saved in Tendmere. Unknown or incomplete occupancy stays labelled as such until you confirm it.

Mixed portfolios

You can have HMO properties and standard single-lets in the same account. Each property type gets the appropriate tracking — room-level for HMOs, property-level for standard lets.

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