Rent Tracking
Handling partial payments and overpayments
Record partial rent, track outstanding balances, and handle overpayments correctly.
Partial payments
If a tenant pays less than the full rent, log the amount they actually paid. Tendmere will mark the payment as Partial and calculate the outstanding balance automatically.
Outstanding balances
Outstanding amounts appear on the tenant's rent record and on your arrears dashboard. Each month's entry shows the amount due, amount paid, and any shortfall carried forward.
Overpayments
If a tenant pays more than the monthly rent (perhaps paying off arrears or paying ahead), log the full amount. Tendmere will show a credit on their account and reduce the next month's balance accordingly.
Reconciliation
Automatic Open Banking matching is not live. Record partial payments manually or use a reviewed CSV import; any future provider match will require production verification and confirmation where confidence is insufficient.
Related articles
Tracking rent payments
Record payments manually or import statement data while automatic bank matching remains provider-gated.
Open Banking availability
What works now and what remains provider-gated for read-only bank feeds.
Handling late payments and arrears
Track overdue rent, send reminders, and maintain a clear arrears record.
Sending rent reminders and receipts
Prepare and approve payment communications while retaining truthful delivery evidence.
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